Workforce Management Consulting
Welcome to Workforce Management Consulting, an IT consulting firm specialising in business improvement, analysis, and productivity in the workforce management space. Our team of experts is dedicated to helping businesses like yours optimise their workforce management strategies and achieve their goals.
Our Services
At Workforce Management Consulting, we offer a range of services designed to help your business succeed. Whether you need help in developing and planning a WFM strategy, selecting and implementing a solution, or evaluating your existing WFM landscape we've got you covered.
Contact us to understand how we can assist your organisation with any of the below projects.
Market Scan & Vendor Selection
Gain an understanding of the WFM vendors able to service your organisation, including experience, functional fit, pricing, delivery & support capability.
Vendor selection through RFP, demonstrations, reference checking and balanced scorecard metrics.
Business Case Development & Vendor Negotiation
Development of business case metrics across internal and WFM specific parametres, including project budgeting and resource planning.
Advice with vendor negotiations to ensure optimal outcome and areas of contract terms that may require additional consideration.
Compliance & Auditing
Detailed analysis and review of industry awards compared to internal award interpretation and payroll processing to provide guidance or areas of risk or concern.
Ensure relevant qualifications and performance of employee tasks are compliant, up-to-date and visible across your organisation.
Implementation Support
We will act on your behalf to ensure an optimal vendor implementation.
This may include assistance in project planning, resource management, test planning, roll-out approach, change management and transition to BAU.
We are happy to sub-contract and provide support through existing vendors.
Business Process Review
Analyse and documentation of current and future state business processes, GAP analysis, solution landscape and architecture approach.
Options and opportunities for integration across applications.
Recommendations and roadmap strategy development and implementation.
Optimisation & Analytics
Assistance for organisations that have already deployed a WFM, but experiencing user-uptake resistance, stalled deployment, or partial solution implementation.
Opportunities to improve WFM utilisation through forecasting, labour optimisation, or developing analytics and reporting metrics to improve productivity.